Real examples: rebuilding a JIRA / Linear cadence, rolling out an LLM for the product team, automating a marketing or pipeline dashboard, fixing the QA / deploy bottleneck that's blocking releases, getting an AI vendor through internal security review, untangling a marketing↔legal review process. Most SOWs span at least two functions because that's where the bottleneck usually lives.

No — we work cross-functionally by default. Product, engineering, security, marketing, legal & compliance, operations, finance/RevOps, people/HR. Most shipping problems live between teams (the marketing↔legal review, the engineering↔security rollout, the product↔ops handoff), so we work where the bottleneck actually is, not just where we're invited.

Usually the same week. Once the SOW is signed we run a short validation pass with the cross-functional stakeholders involved (typically 2–3 days), then we embed and start cranking. We don't have a 6-week ramp.

The free scoping call is 30 minutes from one person — usually the founder, a CTO, or whoever owns the bottleneck. During execution we'll need a named owner (~1–2 hrs/week), short check-ins with cross-functional stakeholders, and access to the relevant tools. We do the heavy lifting; we never run an SOW that depends on your team becoming the project manager.

No. We're tool-agnostic and framework-agnostic. If your current stack works, we'll build inside it. If something is genuinely causing the problem, we'll tell you — but the decision is yours, and the SOW will reflect whichever path you choose. We never recommend change for change's sake.

No. We don't believe in excessive meetings or BS KPIs and OKRs. As part of the assessment, we review the meetings, KPIs, and OKRs your team is already running and flag the ones that aren't earning their keep — recurring status meetings that could be a Slack message, scorecards built around what's easy to count rather than what moves the business. And we don't add to the pile: we work the SOW, send concise async updates, and meet only when a decision actually requires a room.

Yes — this is one of our most common SOWs. We scope the use case, prep the vendor security review (questionnaires, data-handling docs, access controls), navigate compliance / DPA requirements with legal, and ship the working deployment. The point is to clear internal review and have something running, not just one or the other.

If you're pre-product with 2–3 people, you probably don't need us yet. The free scoping call is the cheapest way to find out — if it's not the right time, we'll tell you. Most clients are seed to Series B with 10–80 employees, where the cross-functional handoffs are starting to break.

Most of our clients are remote or hybrid. The scoping call, validation meetings, and execution all happen over video and async tools. If anything, remote teams have more cross-functional handoff problems to fix.

Every engagement ends with a clean handoff: working systems, documentation, an internal owner. About half our clients then start a $2,000/mo retainer for ongoing support; the other half wave goodbye and we're happy either way. The retainer is never a condition of the SOW.